infoRouter updates are regularly released throughout the year. If you wish to install the latest version of infoRouter, please run the infoRouter Live Update program. More information on infoRouter Live Update, can be found here.

If you have any questions, please contact the infoRouter Support Team at

Before you run infoRouter Live Update, please make sure to follow the Live Update documentation. A proper backup is strongly advised before running Live Update. Click here to download the infoRouter Backup, Restore and Disaster Recovery Guide.

Software release date

13 Oct 2023


  • infoRouter warehouse structure has been structurally changed to perform better in search, backup, restore and mirroring operations. Warning: Warehouse structure conversion may take several hours depending on the number of documents in the warehouse. During the conversion process, some documents will be offline and inaccessible.
  • Now infoRouter content search feature by dtSearch engine supports multiple catalog configuration.
  • If you are using dtSearch as search engine, this release requires new web service upgrade using supported link
  • Editing Office documents using the web interface via the WebDAV protocol using edit menu, the authentication ticket is provided inside the document path. As a result, the Office application does not need to re-authenticate the users.
  • Editing office documents uses new “OfficeEditExpirationTimeOffsetInHours” (48 hours by default), settings while creating edit session for the documents. Editing Session timeout automatically extends 48 hours if the continues to editing and saving the document.
  • We introduced a new feature Disk Mount feature with out re-authentication the user. The user can open her/his profile page, and opens WebDAV sessions page. She/He can create a disk mount URL that includes a long ticket with a long-time out period. This time out period can be managed from the setting called “DavExpirationTimeOffsetInDays” (30 days by default) using the web.config file. The user can also specify a custom exact expiration date instead of the auto extend expiration.
  • In the user profile page using WebDAV sessions page, the user can create or delete the WebDAV disk mount URLs.


  • The Office Import and Export Tool exclusively uses web services for uploading and downloading; it does not run in local mode on the server anymore

Bug fixes

  • The application settings are not saved permanently as intended; when the application is restarted, the previous settings are restored instead of the newly saved ones.
  • Verify version hash does not function.
  • Adding new Html or document from form template does not refresh the document list.
  • While editing document properties pressing enter key refresh the form without saving changed values.
  • Some front-end cosmetics, usability and navigational issues have been fixed.
  • Cannot select a workflow for the document for ISO review.
  • In the System Recycle Bin page Deleted by filter button does not function.
  • A user group cannot be deleted if the group is a member of the search page.
  • The Office Import and Export Tool will now correctly adjust the creation and modification dates when uploading documents between 12:00 am and 1:00 am midnight, resolving the 12-hour time difference issue that causing “the creation date cannot be in the future” error.
  • A cutoff date cannot be set for a folder that contains document shortcuts.