infoRouter updates are regularly released throughout the year. If you wish to install the latest version of infoRouter, please run the infoRouter Live Update program. More information on infoRouter Live Update, can be found here.

If you have any questions, please contact the infoRouter Support Team at

Before you run infoRouter Live Update, please make sure to follow the Live Update documentation. A proper backup is strongly advised before running Live Update. Click here to download the infoRouter Backup, Restore and Disaster Recovery Guide.

Software release date

26 July 2019


  • Portal naming rules have been changed. Portal names may include the following additional characters _ - $ ! ' . , { } [ ] ( )

Bug fixes

  • Downloaded EML files may in certain cases not include attachment, if the attachment is not embedded into the email.
  • Workflow end notifications cannot be disabled even if control panel setting is switched-off
  • Password confirmations for certain actions are now supported in authentication methods other than infoRouter authentication
  • The new documents and folders report includes an extra day when the end date is specified