infoRouter updates are regularly released throughout the year. If you wish to install the latest version of infoRouter, please run the infoRouter Live Update program. More information on infoRouter Live Update, can be found here.

If you have any questions, please contact the infoRouter Support Team at

Before you run infoRouter Live Update, please make sure to follow the Live Update documentation. A proper backup is strongly advised before running Live Update. Click here to download the infoRouter Backup, Restore and Disaster Recovery Guide.

Software release date

25 October 2018


  • Login dialog handles network failures.
  • Search API now accepts the 'Between' operator when searching by date.
  • ’SetExpirationDate’ and ‘RemoveExpirationDate’ API methods have been added


  • The ‘RegisterEmail’ API now accepts emails with 'Unknown Sender' information if no sender has been specified

Bug fixes

  • Document keywords cannot be added
  • Better warning and error messages
  • Unknown document type downloads fail.
  • 'GetDocumentVersions' web service API method returns invalid results.