infoRouter updates are regularly released throughout the year. If you wish to install the latest version of infoRouter, please run the infoRouter Live Update program. More information on infoRouter Live Update, can be found here.

If you have any questions, please contact the infoRouter Support Team at

Before you run infoRouter Live Update, please make sure to follow the Live Update documentation. A proper backup is strongly advised before running Live Update. Click here to download the infoRouter Backup, Restore and Disaster Recovery Guide.

Software release date

10 Sep 2014


  • Edit functionality on document list page now supports 'Visio' documents
  • 'ServerInfo' Web services API returns 'license count' and 'subscription end date' in addition to other information about the current customer.

Bug fixes

  • Workflow Performance Report screen does not properly scroll
  • Task deletion from the tasks window results in the window closing unexpectedly.
  • Updating custom property set names and caption may fail if the name exceeds 23 characters
  • The search no longer includes document warehouse paths.
  • Workflow statistics may show incorrect numbers.
  • Powerpoint documents marked as read-only cause en error. Better error handling in read-only documents.