infoRouter updates are regularly released throughout the year. If you wish to install the latest version of infoRouter, please run the infoRouter Live Update program. More information on infoRouter Live Update, can be found here.

If you have any questions, please contact the infoRouter Support Team at

Before you run infoRouter Live Update, please make sure to follow the Live Update documentation. A proper backup is strongly advised before running Live Update. Click here to download the infoRouter Backup, Restore and Disaster Recovery Guide.

Software release date

22 August 2019

Bug fixes

  • Office Add-in returns an error at startup.
  • The checkbox to enable or disable task completed emails to Assigner disables emails to supervisors in workflow.
  • Missing message in emails to report updates to document cut-off date is missing.
  • Oracle software upgrades may fail if multiple user profiles have been used.