infoRouter updates are regularly released throughout the year. If you wish to install the latest version of infoRouter, please run the infoRouter Live Update program. More information on infoRouter Live Update, can be found here.

If you have any questions, please contact the infoRouter Support Team at

Before you run infoRouter Live Update, please make sure to follow the Live Update documentation. A proper backup is strongly advised before running Live Update. Click here to download the infoRouter Backup, Restore and Disaster Recovery Guide.

Software release date

23 November 2018


  • Retention and Disposition definition names now allow inclusion of the dot, comma, dash and parenthesis characters

Bug fixes

  • MYSQL Backslash encoding parameter causes errors in string fields that contain single quote characters.
  • ApplyPropertySetRow Web API function returns wrong status if multiple property set rows are specified and an error occurs.