infoRouter updates are regularly released throughout the year. If you wish to install the latest version of infoRouter, please run the infoRouter Live Update program. More information on infoRouter Live Update, can be found here.

If you have any questions, please contact the infoRouter Support Team at

Before you run infoRouter Live Update, please make sure to follow the Live Update documentation. A proper backup is strongly advised before running Live Update. Click here to download the infoRouter Backup, Restore and Disaster Recovery Guide.

Software release date

12 Feb 2018

Bug fixes

  • Search and Category pages do not allow authenticated user access
  • Uploading a document or an email using infoRouter client tools may return an error if the parent folder has an assigned retention and disposition schedule
  • Data cannot be populated from an external database using custom property set lookup field definition
  • Content search page returns an error if the remote search URI is declared as an SSL (https) address.