infoRouter updates are regularly released throughout the year. If you wish to install the latest version of infoRouter, please run the infoRouter Live Update program. More information on infoRouter Live Update, can be found here.

If you have any questions, please contact the infoRouter Support Team at

Before you run infoRouter Live Update, please make sure to follow the Live Update documentation. A proper backup is strongly advised before running Live Update. Click here to download the infoRouter Backup, Restore and Disaster Recovery Guide.

Software release date

02 Feb 2018

Bug fixes

  • Installing infoRouter instance on a MySql database that already contains an instance of an infoRouter database may fail issuing a foreign key error.
  • Searching documents using custom propersets via the web services API may fail.
  • Creating a cover page for a PDF document may fail issuing a font embedding error
  • Creating a PDF document using a form template may fail if the PDF template requires a font that is not one of the 14 standard fonts.
  • Uploading a document or an e-mail may fail if the uploading folder has a retention setting.