SYMPTOMS:
Office Add-in raises an error message indicating that a MAPI profile cannot be created. Depending on your release level you may get one the error messages below:
RESOLUTION:
This error message is raised in cases where MS Office has been installed and the option to install CDO has not been selected. MS Office versions 2000-2003 do not require that CDO is installed and the option to install CDO has been left "unchecked" by default
To resolve this issue, you must insert the installation CD/DVD and launch the Office setup again. Please follow the setup program as shown below:
