SYMPTOMS:

infoRouter database connection fails at application startup.

RESOLUTION:

Depending on the error text that appears at the end of the error message, please check the following:

HOST cannot be reached or found Open the IRWEB.DSN file located in the Application Path. (c:\inforouter\irweb.dsn). Make sure the database server and port number parameters are correct

Bad username or password or Access Denied

Make sure the userid and password parameter is correct in the irweb.dsn file.

Login failed for user 'sa'. Reason: Not associated with a trusted SQL Server connection. The SQL Server is configured to work in NT Authentication mode ONLY. Please change the SQL Server configuration parameters to allow SQL Server to work in Windows and SQL Server Authentication modes.