TransferUserWorkflowDefinitions API

Transfers workflow definition roles (assignees and supervisors) from one user to another. The target user replaces the source user in all workflow definitions where the source user is assigned as an assignee or supervisor.

Endpoint

/srv.asmx/TransferUserWorkflowDefinitions

Methods

GET /srv.asmx/TransferUserWorkflowDefinitions?authenticationTicket=...&fromUserName=...&toUserName=...
POST /srv.asmx/TransferUserWorkflowDefinitions (form data)
SOAP Action: http://tempuri.org/TransferUserWorkflowDefinitions

Parameters

Parameter	Type	Required	Description
`authenticationTicket`	string	Yes	Authentication ticket obtained from `AuthenticateUser`.
`fromUserName`	string	Yes	The username whose workflow definition roles will be transferred.
`toUserName`	string	Yes	The username who will take over the workflow definition roles.

Response

Success Response

<root success="true" />

Success Response (with warnings)

<root success="true" warnings="Some workflow roles could not be transferred." />

Error Response

<root success="false" error="[ErrorCode] Error message" />

Required Permissions

System administrator. Only system administrators can transfer user data between accounts.

Example

GET Request

GET /srv.asmx/TransferUserWorkflowDefinitions
  ?authenticationTicket=3f2504e0-4f89-11d3-9a0c-0305e82c3301
  &fromUserName=jdoe
  &toUserName=jsmith
HTTP/1.1

POST Request

POST /srv.asmx/TransferUserWorkflowDefinitions HTTP/1.1
Content-Type: application/x-www-form-urlencoded

authenticationTicket=3f2504e0-4f89-11d3-9a0c-0305e82c3301
&fromUserName=jdoe
&toUserName=jsmith

SOAP Request

<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"
               xmlns:tns="http://tempuri.org/">
  <soap:Body>
    <tns:TransferUserWorkflowDefinitions>
      <tns:AuthenticationTicket>3f2504e0-4f89-11d3-9a0c-0305e82c3301</tns:AuthenticationTicket>
      <tns:FromUserName>jdoe</tns:FromUserName>
      <tns:ToUserName>jsmith</tns:ToUserName>
    </tns:TransferUserWorkflowDefinitions>
  </soap:Body>
</soap:Envelope>

Notes

Transfers the source user's roles in workflow definitions (templates), not active workflow instances (tasks). To transfer active tasks, use TransferUserTasks.
The response root element is <root>, not <response>.
Typically used as part of a user offboarding process before deleting the source user.

TransferUserTasks - Transfer active workflow tasks
TransferUserISOTasks - Transfer ISO review tasks
DeleteUser - Delete a user after transferring their data

Error Codes

Error	Description
`[900] Authentication failed`	Invalid or missing authentication ticket.
`[901] Session expired or Invalid ticket`	The ticket has expired or does not exist.
User not found	The specified `fromUserName` or `toUserName` does not exist.
Access denied	The calling user is not a system administrator.
`SystemError:...`	An unexpected server-side error occurred.

For detailed documentation visit: https://support.inforouter.com/api-docs/TransferUserWorkflowDefinitions