DeleteUser API

Deletes the specified infoRouter user account. If the system is configured to require password confirmation for user deletion, this method will fail and DeleteUser1 must be used instead.

Endpoint

/srv.asmx/DeleteUser

Methods

GET /srv.asmx/DeleteUser?authenticationTicket=...&UserName=...
POST /srv.asmx/DeleteUser (form data)
SOAP Action: http://tempuri.org/DeleteUser

Parameters

Parameter	Type	Required	Description
`authenticationTicket`	string	Yes	Authentication ticket obtained from `AuthenticateUser`.
`UserName`	string	Yes	The username to delete, or a short ID reference in the format `ID:userid` (e.g., `ID:123`).

Response

Success Response

<response success="true" error="" />

Error Response

<response success="false" error="[ErrorCode] Error message" />

Required Permissions

System administrator. Only system administrators can delete user accounts.

Example

GET Request (by username)

GET /srv.asmx/DeleteUser
  ?authenticationTicket=3f2504e0-4f89-11d3-9a0c-0305e82c3301
  &UserName=jdoe
HTTP/1.1

GET Request (by user ID)

GET /srv.asmx/DeleteUser
  ?authenticationTicket=3f2504e0-4f89-11d3-9a0c-0305e82c3301
  &UserName=ID:123
HTTP/1.1

POST Request

POST /srv.asmx/DeleteUser HTTP/1.1
Content-Type: application/x-www-form-urlencoded

authenticationTicket=3f2504e0-4f89-11d3-9a0c-0305e82c3301
&UserName=jdoe

SOAP Request

<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"
               xmlns:tns="http://tempuri.org/">
  <soap:Body>
    <tns:DeleteUser>
      <tns:AuthenticationTicket>3f2504e0-4f89-11d3-9a0c-0305e82c3301</tns:AuthenticationTicket>
      <tns:UserName>jdoe</tns:UserName>
    </tns:DeleteUser>
  </soap:Body>
</soap:Envelope>

Notes

The UserName parameter accepts either a plain username string (e.g., jdoe) or a short ID reference in the format ID:userid (e.g., ID:123).
If the system is configured to require administrator password confirmation for user deletion (PasswordRePromptActions.UserDelete = true) and Windows Authentication is not enabled, this method returns error [2767] and requires DeleteUser1 instead.
Deleting a user is permanent and cannot be undone.
Before deleting a user, consider using the TransferUser* APIs to transfer the user's data (documents, tasks, subscriptions) to another user.

DeleteUser1 - Delete a user with administrator password confirmation
UserExists - Check if a user exists before attempting deletion
TransferUserDocumentOwnerships - Transfer document ownerships before deletion
TransferUserTasks - Transfer workflow tasks before deletion
ChangeUserStatus - Disable a user account without deleting it

Error Codes

Error	Description
`[900] Authentication failed`	Invalid or missing authentication ticket.
`[901] Session expired or Invalid ticket`	The ticket has expired or does not exist.
`[2767]`	Password confirmation required — use `DeleteUser1` instead.
User not found	The specified username does not exist.
Access denied	The calling user is not a system administrator.
`SystemError:...`	An unexpected server-side error occurred.

For detailed documentation visit: https://support.inforouter.com/api-docs/DeleteUser