infoRouter uses warehouse paths to store document contents and other meta files.

An attempt to delete a folder from the defined warehouse path fails.

This operation is tested at application startup and during the normal course of operation. When infoRouter cannot access the specified paths or cannot perform a delete operation on that given path, this error condition occurs.

The error usually provides direct clues on where and why the error occurred.


Make sure that the path specified in the error message exists and is accessible by the ASPNET, the Network Service account or the impersonated user account depending on your OS.

Distributed Models

If your warehouse paths reside on another machine. Use UNC Paths instead of mapped drives. Mapped drives are profile based.

UNC paths must be accessed using a domain account and this domain account must be indicated in the WEB.CONFIG file.


        <identity impersonate="true" userName="domainname\username" password="pass"/>

You must also make sure that the impersonated account has Full Control to the UNC paths. Do not allow "Everyone" access to these paths.