infoRouter uses warehouse paths to store document content and other meta files.

The warehouse paths are specified at the time of the installation but can later be changed or moved.

If you were referred to this article during normal use of infoRouter, it means that infoRouter was unable to create a document file or directory path in the warehouse.


The warehouse paths must be moved to shorter path.

The warehouse folder must live in the root of the specified drive.

If you decide to move the warehouse path, please follow infoRouter warehouse migration guide

Distributed Models

If your warehouse paths live on another machine. Use UNC Paths instead of mapped drives. These paths are generally shorter

Note: Mapped drives are profile based.

UNC paths must be accessed using a domain account and this domain account must be indicated in the WEB.CONFIG file.


        <identity impersonate="true" userName="domainname\username" password="pass"/>

You must also make sure that the impersonated account has Full Control to the UNC paths. Do not allow "Everyone" access to these paths.