SYMPTOMS:

infoRouter uses warehouse paths to store document contents and other meta files.

This error condition occurs when infoRouter cannot access either a portion of or the entire warehouse directory.

POSSIBLE REASONS:

This could be a simple permissions issue

A portion of or the entire warehouse directory has been deleted

The disk that the warehouse is on is corrupted

The warehousepaths.xml file points to a different warehouse path

A restore has been performed and the warehouse and the database are out of synch.

RESOLUTION:

Make sure that the warehouse configuration file points to the correct warehouse paths.

If a restore has been performed, the warehouse and the database match.

Check to see if the document id (look at the error details) actually exists in the warehouse path.

Contact infoRouter support