UnLock API

Unlocks (checks in) a document or all documents in a folder at the specified path. When force is true, the calling user can unlock a document currently locked by another user — this is an administrative action that discards the other user's in-progress changes. When force is false, only the user who locked the document can unlock it.

Endpoint

/srv.asmx/UnLock

Methods

GET /srv.asmx/UnLock?authenticationTicket=...&path=...&force=...
POST /srv.asmx/UnLock (form data)
SOAP Action: http://tempuri.org/UnLock

Parameters

Parameter	Type	Required	Description
`authenticationTicket`	string	Yes	Authentication ticket obtained from `AuthenticateUser`.
`path`	string	Yes	Full infoRouter path to the document or folder (e.g. `/Finance/Reports/Q1-Report.pdf`). When a folder path is given, all locked documents in that folder are unlocked.
`force`	bool	Yes	`true` to force-unlock a document locked by another user (administrator action — discards their in-progress changes). `false` to only unlock documents locked by the calling user.

Response

Success Response

<response success="true" error="" />

Error Response

<response success="false" error="The document is not locked by you." />

Required Permissions

Normal unlock (force=false): The calling user must be the same user who locked the document.
Force unlock (force=true): The calling user must have administrator or domain manager rights.

Example

GET Request

GET /srv.asmx/UnLock
  ?authenticationTicket=3f2504e0-4f89-11d3-9a0c-0305e82c3301
  &path=/Finance/Reports/Q1-2024-Report.pdf
  &force=false
HTTP/1.1

POST Request

POST /srv.asmx/UnLock HTTP/1.1
Content-Type: application/x-www-form-urlencoded

authenticationTicket=3f2504e0-4f89-11d3-9a0c-0305e82c3301
&path=/Finance/Reports/Q1-2024-Report.pdf
&force=false

SOAP Request

<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"
               xmlns:tns="http://tempuri.org/">
  <soap:Body>
    <tns:UnLock>
      <tns:authenticationTicket>3f2504e0-4f89-11d3-9a0c-0305e82c3301</tns:authenticationTicket>
      <tns:path>/Finance/Reports/Q1-2024-Report.pdf</tns:path>
      <tns:force>false</tns:force>
    </tns:UnLock>
  </soap:Body>
</soap:Envelope>

Notes

Force unlock discards changes: When force=true, any in-progress changes the locking user has made to their local copy are permanently lost. Use with caution.
If the path points to a folder, all documents locked within that folder are unlocked in one call (subject to the force permission rule).
Use Lock to lock a document and GetCheckedoutDocuments to list all currently locked documents.

Lock - Lock (check out) a document or all documents in a folder
GetCheckedoutDocuments - Get the list of documents currently checked out by the authenticated user
IsLockPossible - Check whether a document can be locked

Error Codes

Error	Description
`[900] Authentication failed`	Invalid or missing authentication ticket.
`[901] Session expired or Invalid ticket`	The ticket has expired or does not exist.
Document or folder not found	The specified path does not resolve to an existing document or folder.
Not locked by you	`force=false` and the document is locked by a different user.
Access denied	`force=true` requires administrator or domain manager rights.
`SystemError:...`	An unexpected server-side error occurred.

For detailed documentation visit: https://support.inforouter.com/api-docs/UnLock