RegisterEmail API

Registers an email message as a document in infoRouter at the specified path. The email body, metadata (sender, recipients, CC, BCC, subject, sent date), and any attachments are stored as a single .EMAIL document in the target folder. Use this API to archive emails directly from an email client or integration.

Endpoint

/srv.asmx/RegisterEmail

Methods

GET /srv.asmx/RegisterEmail?AuthenticationTicket=...&TargetPath=...&Senders=...&...
POST /srv.asmx/RegisterEmail (form data)
SOAP Action: http://tempuri.org/RegisterEmail

Parameters

Parameter	Type	Required	Description
`AuthenticationTicket`	string	Yes	Authentication ticket obtained from `AuthenticateUser`.
`TargetPath`	string	Yes	Full infoRouter path including the document name (e.g. `/Finance/Emails/Meeting-Notes.EMAIL`). The folder portion must exist. The file name portion becomes the document name. If you pass only `.EMAIL` as the file name, the system automatically prefixes the generated document ID.
`Senders`	string	Yes	Sender email address(es). Multiple addresses may be separated by a semicolon.
`Recipients`	string	Yes	Primary recipient address(es). Multiple addresses may be separated by a semicolon.
`CCAddress`	string	No	CC address(es). Multiple addresses may be separated by a semicolon. Pass empty string or omit if not applicable.
`BCCAddress`	string	No	BCC address(es). Multiple addresses may be separated by a semicolon. Pass empty string or omit if not applicable.
`SentDate`	DateTime	Yes	Date and time the email was sent. Format: `yyyy-MM-ddTHH:mm:ss` (ISO 8601). Used as the document's creation and modification date.
`Subject`	string	No	Email subject line. Pass empty string or omit if not applicable.
`header`	string	No	Raw email header block. Pass empty string or omit if not applicable.
`htmlBody`	string	No	HTML body content of the email. Pass empty string or omit if not applicable.
`textBody`	string	No	Plain text body content of the email. Pass empty string or omit if not applicable.
`AttachmentHandlers`	string	No	Semicolon-separated list of email attachment descriptors. Each entry has the format `{filename}:{upload-handler-guid}`. See the Attachments section below. Pass empty string or omit if there are no attachments.

Attachments

Email attachments must be pre-uploaded using CreateUploadHandler and UploadFileChunk before calling RegisterEmail. Each uploaded file is identified by its upload handler GUID.

The AttachmentHandlers parameter format is:

{filename1}:{handler-guid1};{filename2}:{handler-guid2}

Example:

Invoice.pdf:3f2504e0-4f89-11d3-9a0c-0305e82c3301;Contract.docx:7b3504e0-4f89-11d3-9a0c-0305e82c3302

Entries are separated by ;
Within each entry, the file name and handler GUID are separated by :
The handler GUID must correspond to a valid, unexpired upload handler created with CreateUploadHandler
After a successful RegisterEmail call, the upload handlers are automatically deleted from the server

Response

Success Response

<response success="true" error="" DocumentID="1051" DocumentName="Meeting-Notes.EMAIL" />

Attribute	Description
`success`	`"true"` on success.
`error`	Empty string on success.
`DocumentID`	The infoRouter document ID assigned to the newly registered email document.
`DocumentName`	The actual document name used (may differ from `TargetPath` if auto-naming was applied).

Error Response

<response success="false" error="Folder not found." />

Required Permissions

The calling user must be authenticated (anonymous users cannot register emails). The user must have add document permission on the target folder.

Example

POST Request

POST /srv.asmx/RegisterEmail HTTP/1.1
Content-Type: application/x-www-form-urlencoded

AuthenticationTicket=3f2504e0-4f89-11d3-9a0c-0305e82c3301
&TargetPath=/Finance/Emails/Q1-Budget-Meeting.EMAIL
&Senders=alice@example.com
&Recipients=bob@example.com;carol@example.com
&CCAddress=manager@example.com
&BCCAddress=
&SentDate=2024-03-15T14:30:00
&Subject=Q1 Budget Meeting Notes
&header=
&htmlBody=<html><body><p>Please find the meeting notes attached.</p></body></html>
&textBody=Please find the meeting notes attached.
&AttachmentHandlers=MeetingNotes.pdf:3f2504e0-4f89-11d3-9a0c-0305e82c3301

GET Request

GET /srv.asmx/RegisterEmail
  ?AuthenticationTicket=3f2504e0-4f89-11d3-9a0c-0305e82c3301
  &TargetPath=/Finance/Emails/Q1-Budget-Meeting.EMAIL
  &Senders=alice@example.com
  &Recipients=bob@example.com
  &CCAddress=
  &BCCAddress=
  &SentDate=2024-03-15T14:30:00
  &Subject=Q1+Budget+Meeting+Notes
  &header=
  &htmlBody=
  &textBody=Please+find+the+meeting+notes+attached.
  &AttachmentHandlers=
HTTP/1.1

SOAP Request

<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"
               xmlns:tns="http://tempuri.org/">
  <soap:Body>
    <tns:RegisterEmail>
      <tns:AuthenticationTicket>3f2504e0-4f89-11d3-9a0c-0305e82c3301</tns:AuthenticationTicket>
      <tns:TargetPath>/Finance/Emails/Q1-Budget-Meeting.EMAIL</tns:TargetPath>
      <tns:Senders>alice@example.com</tns:Senders>
      <tns:Recipients>bob@example.com</tns:Recipients>
      <tns:CCAddress></tns:CCAddress>
      <tns:BCCAddress></tns:BCCAddress>
      <tns:SentDate>2024-03-15T14:30:00</tns:SentDate>
      <tns:Subject>Q1 Budget Meeting Notes</tns:Subject>
      <tns:header></tns:header>
      <tns:htmlBody></tns:htmlBody>
      <tns:textBody>Please find the meeting notes attached.</tns:textBody>
      <tns:AttachmentHandlers></tns:AttachmentHandlers>
    </tns:RegisterEmail>
  </soap:Body>
</soap:Envelope>

Workflow — register email with attachments

1. For each attachment file:
   POST /srv.asmx/CreateUploadHandler?... → returns handler GUID (e.g. "abc123...")
   POST /srv.asmx/UploadFileChunk (repeat until all chunks uploaded)

2. POST /srv.asmx/RegisterEmail
   AttachmentHandlers=Invoice.pdf:abc123...;Contract.docx:def456...

3. On success, response includes DocumentID and DocumentName of the new .EMAIL document

Notes

The document name is taken from the last path segment of TargetPath. The parent folder path must already exist.
If the document name is exactly .EMAIL, the system automatically prepends the generated document ID to create a unique name.
Email documents are stored with PercentComplete=100 (completed) and are not subject to the checkout/lock workflow.
The document's creation date and modification date are set to SentDate. The completion date is set to the current server time.
Duplicate detection: If a document with the same name and the same email Message-ID header already exists in the target folder, the call fails to prevent duplicate registrations.
After a successful call, all referenced upload handlers are automatically deleted from the server.
Use RegisterEmail1 to register an email and also set user-defined keywords in a single call.
Use RegisterEmail2 to specify the folder path and email document name as separate parameters instead of combining them in TargetPath.

RegisterEmail1 - Register an email with user-defined keywords
RegisterEmail2 - Register an email with the folder path and document name as separate parameters
CreateUploadHandler - Create an upload handler for pre-uploading email attachments
UploadFileChunk - Upload file content in chunks to an upload handler
GetDocument - Get the properties of the registered email document

Error Codes

Error	Description
`[900] Authentication failed`	Invalid or missing authentication ticket.
`[901] Session expired or Invalid ticket`	The ticket has expired or does not exist.
Anonymous users cannot perform this action	The authenticated user is an anonymous/guest user.
Folder not found	The folder portion of `TargetPath` does not exist.
Upload handler not found	One of the specified attachment handler GUIDs is invalid or has expired.
Invalid attachment handler format	The `AttachmentHandlers` string is malformed (missing `:` separator or invalid GUID).
Duplicate email	An email with the same document name and Message-ID already exists in the target folder.
Access denied	The user does not have add document permission on the target folder.
`SystemError:...`	An unexpected server-side error occurred.

For detailed documentation visit: https://support.inforouter.com/api-docs/RegisterEmail