GetUserViewLog API

Returns the complete read/view log history for a specified user, showing all documents accessed by that user. This API retrieves entries from both the current view log (VIEWLOG table) and historical read logs (HISTORY_READ table).

Endpoint

/srv.asmx/GetUserViewLog

Methods

GET /srv.asmx/GetUserViewLog?authenticationTicket=...&userName=...
POST /srv.asmx/GetUserViewLog (form data)
SOAP Action: http://tempuri.org/GetUserViewLog

Parameters

Parameter	Type	Required	Description
`authenticationTicket`	string	Yes	Authentication ticket obtained from `AuthenticateUser`.
`userName`	string	Yes	Login name of the user whose view log history should be retrieved.

Response

Success Response

Returns a <response> root element containing a <viewlogs> element, which holds zero or more <viewlog> child elements. Each element represents a document view/read event.

<response success="true" error="">
  <viewlogs>
    <viewlog DocumentId="1523" 
             UserId="7" 
             UserFullname="John Smith" 
             DocumentName="Q1-Report.pdf" 
             VersionNumber="2.0.0" 
             ViewDate="2024-06-15T10:30:00.000Z" 
             DomainName="Finance" 
             Path="/Finance/Reports" />
    <viewlog DocumentId="1489" 
             UserId="7" 
             UserFullname="John Smith" 
             DocumentName="Budget-2024.xlsx" 
             VersionNumber="1.0.0" 
             ViewDate="2024-06-14T14:20:00.000Z" 
             DomainName="Finance" 
             Path="/Finance/Planning" />
  </viewlogs>
</response>

Viewlog Element Attributes

Attribute	Type	Description
`DocumentId`	int	Unique identifier of the document that was accessed.
`UserId`	int	User ID of the user who accessed the document (matches the queried user).
`UserFullname`	string	Full name of the user who accessed the document.
`DocumentName`	string	Name of the document file (including extension).
`VersionNumber`	string	Version number in multi-part format (e.g. `"2.0.0"` for version 2).
`ViewDate`	string	UTC timestamp when the document was accessed, in ISO 8601 format (`yyyy-MM-ddTHH:mm:ss.fffZ`). Empty if not set.
`DomainName`	string	Name of the domain/library containing the document.
`Path`	string	Full folder path where the document resides (not including the document name).

Error Response

<response success="false" error="User not found." />

Required Permissions

The calling user must be authenticated. Any authenticated user can retrieve view logs for any user — there is no permission check restricting this to administrators or the user themselves.

Example

GET Request

GET /srv.asmx/GetUserViewLog
  ?authenticationTicket=3f2504e0-4f89-11d3-9a0c-0305e82c3301
  &userName=jsmith
HTTP/1.1

POST Request

POST /srv.asmx/GetUserViewLog HTTP/1.1
Content-Type: application/x-www-form-urlencoded

authenticationTicket=3f2504e0-4f89-11d3-9a0c-0305e82c3301
&userName=jsmith

SOAP Request

<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"
               xmlns:tns="http://tempuri.org/">
  <soap:Body>
    <tns:GetUserViewLog>
      <tns:authenticationTicket>3f2504e0-4f89-11d3-9a0c-0305e82c3301</tns:authenticationTicket>
      <tns:userName>jsmith</tns:userName>
    </tns:GetUserViewLog>
  </soap:Body>
</soap:Envelope>

Notes

This API retrieves all view/read logs for the specified user without date filtering. To filter by date range, use GetUserViewLog1.
The response combines entries from both the active view log (VIEWLOG table) and the historical read log (HISTORY_READ table).
Duplicate entries (same user, document, version, and timestamp) are automatically removed from the combined result set.
Results are sorted by ViewDate in ascending order (oldest first).
All date fields use UTC ISO 8601 format (yyyy-MM-ddTHH:mm:ss.fffZ). An empty string means the date is not recorded.
The VersionNumber attribute shows the multi-part version format (major.minor.revision) rather than the internal integer format.
If the specified user has never accessed any documents, an empty <viewlogs/> element is returned (not an error).
The API does not verify that the calling user has permission to view the audit logs — any authenticated user can query any other user's view history.

GetUserViewLog1 - Get user view log history filtered by date range
GetDocumentViewLog - Get the view log for a specific document (all users who accessed it)
GetDocumentReadLogHistory - Get detailed read log history for a specific document and user

Error Codes

Error	Description
`[900] Authentication failed`	Invalid or missing authentication ticket.
`[901] Session expired or Invalid ticket`	The ticket has expired or does not exist.
User not found	The specified userName does not exist in the system.
`SystemError:...`	An unexpected server-side error occurred.

For detailed documentation visit: https://support.inforouter.com/api-docs/GetUserViewLog