GetUsersWorkflowRoles API

Returns all workflow roles assigned to a specified user, including supervisor and assignee roles across all workflow definitions. A user may appear in the results because they are directly assigned to a task, assigned through group membership, or designated as a task supervisor.

Endpoint

/srv.asmx/GetUsersWorkflowRoles

Methods

• GET /srv.asmx/GetUsersWorkflowRoles?authenticationTicket=...&userName=...
• POST /srv.asmx/GetUsersWorkflowRoles (form data)
• SOAP Action: http://tempuri.org/GetUsersWorkflowRoles

Parameters

Response Structure

Success Response

<response success="true">
  <WorkflowRoles>
    <WorkflowRole TaskDefId="101" TaskName="Review Document" FlowDefId="5" FlowName="Document Approval" StepNumber="2" SupervisorId="42" SupervisorName="John Smith" />
    <WorkflowRole TaskDefId="205" TaskName="Final Sign-Off" FlowDefId="8" FlowName="Contract Workflow" StepNumber="1" SupervisorId="15" SupervisorName="Jane Doe" />
  </WorkflowRoles>
</response>

Error Response

<response success="false" error="[ErrorCode] Error message" />

WorkflowRole Attributes

Required Permissions

• User must be authenticated (valid authentication ticket required)
• Caller must have ListingUserOwnerships admin permission for the target user
• Non-authorized users will receive an insufficient rights error

Use Cases

1. User Administration

   • View all workflow assignments for a user before account changes
   • Audit user participation across workflow definitions

2. Workflow Management

   • Identify which workflows a user is involved in
   • Determine supervisor vs. assignee relationships

3. Workload Analysis

   • Review task distribution for a specific user
   • Plan task reassignment when a user leaves the organization

Example Requests

Request (GET)

GET /srv.asmx/GetUsersWorkflowRoles?authenticationTicket=abc123-def456&userName=jsmith HTTP/1.1
Host: server.example.com

Request (POST)

POST /srv.asmx/GetUsersWorkflowRoles HTTP/1.1
Content-Type: application/x-www-form-urlencoded

authenticationTicket=abc123-def456&userName=jsmith

Request (SOAP 1.1)

POST /srv.asmx HTTP/1.1
Content-Type: text/xml; charset=utf-8
SOAPAction: "http://tempuri.org/GetUsersWorkflowRoles"

<?xml version="1.0" encoding="utf-8"?>
<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
  <soap:Body>
    <GetUsersWorkflowRoles xmlns="http://tempuri.org/">
      <authenticationTicket>abc123-def456</authenticationTicket>
      <userName>jsmith</userName>
    </GetUsersWorkflowRoles>
  </soap:Body>
</soap:Envelope>

Integration Examples

JavaScript/Client-Side

async function getUsersWorkflowRoles(userName) {
    const ticket = getUserAuthTicket();
    const url = `/srv.asmx/GetUsersWorkflowRoles?authenticationTicket=${encodeURIComponent(ticket)}&userName=${encodeURIComponent(userName)}`;

    const response = await fetch(url);
    const xmlText = await response.text();
    const parser = new DOMParser();
    const xmlDoc = parser.parseFromString(xmlText, "text/xml");

    const root = xmlDoc.querySelector("response");
    if (root.getAttribute("success") === "true") {
        const roles = [];
        const roleElements = xmlDoc.querySelectorAll("WorkflowRole");
        roleElements.forEach(role => {
            roles.push({
                taskDefId: parseInt(role.getAttribute("TaskDefId")),
                taskName: role.getAttribute("TaskName"),
                flowDefId: parseInt(role.getAttribute("FlowDefId")),
                flowName: role.getAttribute("FlowName"),
                stepNumber: parseInt(role.getAttribute("StepNumber")),
                supervisorId: parseInt(role.getAttribute("SupervisorId")),
                supervisorName: role.getAttribute("SupervisorName")
            });
        });
        return roles;
    } else {
        const error = root.getAttribute("error");
        throw new Error(error);
    }
}

// Usage example
async function displayUserWorkflowRoles(userName) {
    try {
        const roles = await getUsersWorkflowRoles(userName);

        roles.forEach(role => {
            console.log(`${role.flowName} - Step ${role.stepNumber}: ${role.taskName} (Supervisor: ${role.supervisorName})`);
        });

    } catch (error) {
        console.error("Failed to get workflow roles:", error);
    }
}

C# Client Usage

using (var client = new SrvSoapClient())
{
    try
    {
        var response = await client.GetUsersWorkflowRolesAsync(authTicket, userName);
        var root = XElement.Parse(response.ToString());

        if (root.Attribute("success")?.Value == "true")
        {
            var roles = root.Descendants("WorkflowRole")
                .Select(r => new
                {
                    TaskDefId = int.Parse(r.Attribute("TaskDefId")?.Value ?? "0"),
                    TaskName = r.Attribute("TaskName")?.Value ?? "",
                    FlowDefId = int.Parse(r.Attribute("FlowDefId")?.Value ?? "0"),
                    FlowName = r.Attribute("FlowName")?.Value ?? "",
                    StepNumber = int.Parse(r.Attribute("StepNumber")?.Value ?? "0"),
                    SupervisorId = int.Parse(r.Attribute("SupervisorId")?.Value ?? "0"),
                    SupervisorName = r.Attribute("SupervisorName")?.Value ?? ""
                })
                .ToList();

            foreach (var role in roles)
            {
                Console.WriteLine($"{role.FlowName} - Step {role.StepNumber}: {role.TaskName} (Supervisor: {role.SupervisorName})");
            }
        }
        else
        {
            var error = root.Attribute("error")?.Value;
            Console.WriteLine($"Error: {error}");
        }
    }
    catch (Exception ex)
    {
        Console.WriteLine($"Exception: {ex.Message}");
    }
}

Notes

• A user appears in the results if they are a direct assignee, assigned through group membership, or designated as the task supervisor.
• To determine the user's role type, compare the SupervisorName attribute with the queried userName. If they match, the user is the supervisor for that task. The user may also be an assignee of the same task.
• The response includes roles from all active workflow definitions across all domains.
• The WorkflowRoles element will be empty if the user has no workflow role assignments.

Error Codes

Common error responses:

Related APIs

• GetUsersTaskPerformance - Get user task performance statistics (due and overdue task counts)
• GetWorkflowStatistics - Get workflow performance statistics
• GetFlowDef - Get a workflow definition
• GetFolderFlows - Get workflow definitions for a folder
• AuthenticateUser - Authenticate and obtain a ticket

Version History

• New: Added to provide programmatic access to user workflow role information previously only available through the Control Panel UI